Legal

Privacy Policy

Last updated May 16, 2026

1. Introduction

This Privacy Policy explains how Sister Creatives ("we", "us", "our") collects, uses, and protects personal information when you visit sistercreatives.co (the "Site") or engage with our services.

We are committed to handling your information responsibly and in line with applicable data protection laws, including Indonesia's Personal Data Protection Law (UU PDP) and, where relevant, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

Information you provide directly, including your name, email address, business name, and any details you share through our contact form or in correspondence with us.

Information collected automatically, including your IP address, browser type, device information, pages visited, and referring URLs. This is gathered through cookies and similar technologies (see section 4).

3. How We Use Your Information

We use the information we collect to respond to your enquiries and provide the services you request; to improve the Site, our content, and our offerings; to send service-related communications (and, with your consent, marketing communications); and to comply with our legal obligations.

4. Cookies & Analytics

The Site uses cookies and similar technologies to remember your preferences and to help us understand how visitors interact with the Site. You can control cookies through your browser settings; disabling cookies may affect some functionality.

We may use third-party analytics providers to collect and analyse usage information in aggregated, non-identifying form.

5. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers that help us operate the Site and deliver our services, for example content management, email marketing, and hosting providers. These providers are bound to use your information only for the purposes we specify.

We may also disclose information if required by law, regulation, or valid legal process.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information; to object to or restrict certain processing; to withdraw consent at any time where processing is based on consent; and to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at hello@sistercreatives.co.

8. Security

We take reasonable technical and organisational measures to protect personal information against accidental or unlawful access, alteration, disclosure, or destruction. No system, however, is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Sister Creatives is based in Indonesia. If you are accessing the Site from outside Indonesia, please be aware that your information may be transferred to, stored, and processed in Indonesia or other countries where our service providers operate.

10. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "last updated" date at the top of this page. We encourage you to review this Policy periodically.

12. Contact

Questions about this Privacy Policy or how we handle your information can be sent to hello@sistercreatives.co.